Project Highlights

I thrive on solving complex operational challenges. Whether it’s expanding procurement frameworks, leading financial transformation, or streamlining business operations, my goal is to create scalable solutions that drive measurable impact. Below are key projects where I played a pivotal role in driving efficiency, cost savings, and long-term value.

Procurement Operations Expansion Project

Global Data Centers Program Delivery Controller

📌Challenge:

Rising demand for data center refits and new builds required a revamp of procurement operations across multiple regions (EMEA, APAC, U.S.). Procurement inefficiencies were limiting scalability and delays in procurement cycles, affecting supplier responsiveness and project deadlines.

📌Solution:

Led the procurement expansion strategy as Global Data Centers Program Delivery Controller.
Standardized procurement processes across EMEA, APAC, and high-growth U.S. regions to enhance efficiency.
Optimized vendor relationships, implemented KPI-driven performance tracking, and restructured quality assurance measures to enhance accountability and accelerate procurement cycles

📌Impact:

✅ Increased the project's commission revenue by 30% through program expansion and optimization.
✅ Established cross-regional procurement alignment, improving efficiency across global sites.
✅ Accelerated project execution timelines by 10%, reducing bottlenecks and enabling faster procurement approvals.

RFP Contract Negotiation Project

Senior Business Support Manager, Operations

📌Challenge:

A multi-million-dollar RFP contract with a highly complex vendor network required strategic negotiations to reduce financial risks and ensure compliance.

📌Solution:

Led the end-to-end contract review and approval process for one of Natural Resources Canada's largest projects.
Collaborated with legal, finance, and project management teams to create a negotiation strategy that optimized financial terms while ensuring vendor accountability.
Developed contract structures that balanced cost efficiency with supplier performance guarantees.

📌Impact:

✅ Expedited contract approvals by 20%, ensuring vendor onboarding efficiency and faster project start times.
✅ Strengthened risk mitigation strategies, reducing legal and operational risks.

Financial Optimization & Cost Management Project

Global Data Centers Program Delivery Controller

📌Challenge:

Data center financial operations were fragmented, leading to missed utility payments, delayed purchase order issuance, and inefficient vendor onboarding. Without a dedicated team overseeing financial workflows, late fees accumulated, procurement cycles stalled, and budget misalignment increased operational costs.

📌Solution:

Designed and implemented a dedicated Data Center Financial Operations team to oversee utilities payments, purchase order creation, and vendor enrollment.
Integrated financial analytics into procurement workflows, creating real-time budget tracking and spend visibility tools.
Developed structured financial governance processes, ensuring timely payments, vendor accountability, and spend efficiency.
Collaborated with procurement and finance teams to create standardized vendor vetting and enrollment models.

📌Impact:

✅ Eliminated late fees by ensuring on-time utility payments, preventing unnecessary operational costs.
✅ Achieved $10M in cost savings within the first six months through improved financial oversight and spend optimization.
✅ Reduced purchase order processing time, enabling faster procurement cycles and enhanced vendor relationships.
✅ Recognized by executive leadership for driving $10M in cost savings and optimizing financial operations.

Change Management & Training Project

Global Data Centers Program Delivery Controller

📌Challenge:

Several business units faced difficulties adopting new tools and updated policies, resulting in delays, inefficiencies, and compliance risks.

Key obstacles included:

Reluctance to Adopt New Processes – Some teams were accustomed to manual workflows and hesitant to transition.
Limited Training & Support – The absence of structured onboarding left users struggling with new systems & processes.
Policy Ambiguity – Unclear guidelines led to inconsistencies in procurement practices.

This resistance to change underscored the need for a more strategic approach to implementation, including better communication, hands-on training, and clearer policy guidance.

📌Solution:

Developed a comprehensive training program to improve adoption of new procurement technologies & processes.
Created interactive workshops & e-learning modules for onboarding.
Established an escalation path, where experienced procurement professionals acted as points of contact.
Implemented real-time support & compliance tracking to ensure seamless policy integration.

📌Impact:

✅ Increased adoption participation accelerating procurement system efficiency.
✅ Reduced errors by 8%, minimizing manual data entry mistakes.
✅ Improved compliance, ensuring alignment with updated procurement processes.
✅ Strengthened team collaboration & operational efficiency, fostering a continuous improvement culture.